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Privacy Policy

Ma Kee (Hong Kong) Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use www.makeehongkong.com (the "Website").
 

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

1.2 Automatically Collected Information

When you visit our Website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our Website

  • Cookies and tracking data (see Section 6)

1.3 Membership & Account Data

When you sign up as a member, we may store your:

  • Account login details

  • Order history

  • Preferences and saved addresses

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and promotional emails (only with your consent)

  • Improve our Website and services

  • Prevent fraud and ensure website security

We do not sell your personal data to third parties.

3. How We Store & Protect Your Data

  • Your data is stored securely and protected from unauthorized access.

  • Payment details are processed through secure third-party payment providers (we do not store full card details).

  • We retain your data only as long as necessary for legal and business purposes.

4. Sharing Your Information

We may share your data with:

  • Delivery partners (to fulfill your orders)

  • Payment providers (to process transactions securely)

  • Marketing platforms (if you opt in to receive promotions)

  • Legal authorities (if required by law)

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal retention requirements)

  • Opt out of marketing emails (via the "unsubscribe" link)

To exercise your rights, contact us at makeehongkong@gmail.com.

6. Cookies & Tracking

We use cookies to:

  • Enhance your browsing experience

  • Track website usage and improve services

  • Enable account login and cart functionality

You can manage or disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:
makeehongkong@gmail.com
 

Last Updated: 21/03/2025

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