Terms of Service

Welcome to Ma Kee (Hong Kong) Limited ! By using our website and purchasing our products, you agree to the following terms and conditions.
 

1. General

1.1 These Terms of Service govern your use of www.makeehongkong.com (the “Website”).
1.2 By accessing or using our Website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
1.3 We reserve the right to update these terms at any time. Continued use of the Website constitutes acceptance of any changes.

2. Orders & Payments

2.1 All orders are subject to availability and confirmation.
2.2 We accept payment via [list payment methods, e.g., Visa, Mastercard, PayPal].
2.3 Prices are in GBP (£) and include VAT where applicable.
2.4 We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud.

3. Delivery

3.1 Delivery is available within UK Mainland only.
3.2 Delivery fee: £4.99 per order (Free shipping for orders over £50).
3.3 Orders are dispatched twice a week with Next Day Delivery.
3.4 Full delivery terms are available on our [Delivery Policy] page.

4. Returns & Refunds

4.1 Due to the perishable nature of our products, returns are not accepted.
4.2 If you receive a damaged, incorrect, or spoiled product, please contact us within 24 hours with a photo of the item and order details.
4.3 Refund or replacement requests are subject to approval.
4.4 Full refund terms are available on our [Return & Refund Policy] page.

5. Limitation of Liability

5.1 We are not responsible for delays, damage, or loss caused by third-party couriers.
5.2 We are not liable for any allergic reactions; customers should check ingredient lists before purchasing.
5.3 Our liability is limited to the value of the product purchased.

6. Intellectual Property

6.1 All content on this Website, including logos, images, and text, is owned by Ma Kee (Hong Kong) Limited and may not be used without permission.

7. Governing Law

7.1 These Terms are governed by the laws of England & Wales. Any disputes will be settled in English courts.

8. Contact Information

For any questions, please contact us at makeehongkong@gmail.com.

Last Updated: 09/06/2025